Privacy policy

Last Updated: 15-June-2026

EverBloom ("we", "our", "us") is committed to protecting your privacy and handling your personal information in a safe and responsible manner.

This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order or contact us.

Who We Are

EverBloom
24 Dun A Ri, Tinryland, Co. Carlow, R93CP77
Email: info@everbloomco.ie
Phone: 083 889 9076

Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Cemetery and grave location details

  • Order information

  • Payment information (processed securely through third-party payment providers)

  • Information submitted through contact forms

We may also collect certain technical information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Arrange memorial planter installations and maintenance services

  • Contact you regarding your order or enquiry

  • Send photo updates relating to services purchased

  • Improve our website and services

  • Comply with legal obligations

We will only use your information where we have a lawful basis to do so.

Payment Information

Payments are processed through secure third-party payment providers. We do not store or have access to your full payment card details.

Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers where necessary to:

  • Process payments

  • Provide website hosting and technical services

  • Deliver services purchased through our website

  • Comply with legal requirements

Photo Updates

Where photo update services are included, photographs will be used solely for the purpose of confirming completed work and communicating with customers regarding their orders.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Meet legal and tax obligations

  • Resolve disputes

  • Maintain business records

Your Rights

Under GDPR, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Restrict processing of your information

  • Object to certain processing activities

  • Request transfer of your data

To exercise any of these rights, please contact us using the details above.

Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

For more information, please see our Cookie Policy.

Security

We take reasonable measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

However, no method of online transmission can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

EverBloom
24 Dun A Ri, Tinryland, Co. Carlow, R93CP77
Email: info@everbloomco.ie
Phone: 083 889 9076